Contact Information

We have several methods available to help you with your customer service needs.

Send an e-mail

Send an email to our customer service team.Average Response Time: 24 hours

To help us assist you faster:
Order issues: Include your internet order number or bank account number.
Errors: Indicate what happened and what displayed on your monitor.

We are available to assist you with your needs. Please allow up to 24 hours for a response from a customer service representative.


Telephone Hours of Operation:

Sales Mon - Fri: 7am - 9pm CST
Sat: 8:30am - 12:30pm; 1pm - 5pm CST

Service Mon - Fri: 7am - 8pm CST
Sat - Sun: Closed


1-800-733-4443 (2 box minimum and processing fee apply)

Se habla español

Fax: (800) 800-2432

Mailing Address

Checks In The Mail
Attn: (Please note either the department or person)
2435 Goodwin Lane
New Braunfels, TX 78135

Check Order Status

Check the current status of an order you have already placed.