Checks in the Mail

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Contact Information

We have several methods available to help you with your customer service needs. Please choose which works best for you.

Send an e-mail

Send an email to our customer service team. Average Response Time: 48 hours

To help us assist you faster:
Order issues: Include your internet order number or bank account number.
Errors: Indicate what happened and what displayed on your monitor.
We are available to assist you with your needs. Please allow up to 48 hours for a response from a customer service representative.


Telephone Hours of Operation:

Sales Mon - Fri: 7am - 9pm CST
Sat: 8:30am - 12:30pm; 1pm - 5pm CST

Service Mon - Fri: 7am - 8pm CST
Sat - Sun: Closed

Toll Free: (800) 733-4443 (2 box minimum and processing fee apply)
Se habla español

Fax: (800) 800-2432

Mailing Address

Checks In The Mail
Attn: (Please note either the department or person)
2435 Goodwin Lane
New Braunfels, TX 78135

Request a Product Catalog

If you would like a printed catalog of our products please fill out and submit the form below.

Note - Fields in bold are required.

Catalog Type:
First Name:
Last Name:
Address 1:
Address 2:

Live Chat

Live Chat Hours of Operation:

Mon - Fri: 7am - 9pm CST
Sat: 8:30am - 12:30pm; 1pm - 5pm CST

Click the button below the search bar to your left to initiate chat.

Chat availability dependent on operator load.